Refund & Returns Policy

We offer returns within 30 days from when the item was shipped.  

IF YOU NEED TO RETURN, FOLLOW THESE EASY STEPS:

  1. All eligible Deafmetal jewelry or accessories  should be packaged securely in the original packaging, making sure you include your name and order number with your items for return. 
  2. Ship your package from whatever carrier you choose to the following address:

                        Deafmetal USA
                        484 E. Carmel Drive
                        PMB#451
                        Carmel, IN 46032

WHAT HAPPENS NEXT?

We will inspect your Deafmetal  jewelry return shipment before we can process a refund. If items were returned in unused condition, we will credit your original payment method, excluding a $10 handling fee, within three weeks of receiving your Deafmetal return.

How To Attach a Simple Safety Ring/Cuff - click on link: HERE

How To Attach a Double Safety Ring /Cuff - Click on Link: HERE

How to Attach Our Earring Style Deafmetal - Click on Link HERE

How To Attach our Safety Chains - Click on Link HERE

How To Attach a Safety Necklace Click on Link HERE

The safety necklace requires the purchase of two of our holsters which is what attaches our safety necklace to your hearing device.

How To Connect Baha to our Jewelry - Click on Link HERE

You start with our baha 'hook" and then can add any of our safety chains. Here the model has also connected our DM statement cross pendant and arrow pendants to his safety chain (you add it into the jump ring of the chain)...pretty cool,huh?

How To Mix and Match our Cuffs with our Jewelry - click on Link HERE

You Can Pair our Earrings with Cuffs, our Cuffs with Pendants , mix and match to create your own style! In the video, you will see a "Prohibition Deafmetal Earring" being attached to the safety cuff. You can also take any pendant and attach it to the cuff as well. Simply attach the clasp of the pendant onto the cuff and add extra style!